Frequently Asked Questions

Everything you need to know about your Amyla Lux Jewels experience.

What materials are used in Amyla Lux Jewels?

Our collections are crafted using premium materials, including 18k gold vermeil, sterling silver, and high-grade ethical gemstones. Each piece is designed to be hypoallergenic and tarnish-resistant for long-lasting wear.

How should I care for my jewelry?

To maintain the brilliance of your pieces, we recommend avoiding contact with perfumes, lotions, and water. Store your jewelry in the provided Amyla Lux pouch when not in use and clean gently with a soft microfiber cloth.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.

Do you offer a warranty on your pieces?

Yes, every purchase is backed by a 12-month warranty covering manufacturing defects. If your jewelry experiences any structural issues, we will repair or replace it free of charge.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.